HFS PODCASTS

Unfiltered Stories | RealPage's Isaac Rajkumar on leveraging GCCs for innovation and talent growth

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Uncover about Global Capability Centers (GCCs) in India in the latest episode of HFS Unfiltered Stories. This in-depth discussion sheds light on the role of GCCs at RealPage India, the impact of AI on GCCs, and the challenges and opportunities with GCCs in the industry.

Key takeaways include:

  • GCCs provide technology solutions and support that help organizations like RealPage achieve their strategic goals.
  • Smaller organizations are increasingly leveraging GCCs in India due to the availability of talent and the opportunity to access a wide range of skills.
  • The talent pool in India has expanded, with more formal training in AI and related technologies, making it an attractive destination for GCCs.
  • AI has the potential to impact various dimensions of organizations, including customer experience, business transformation, and products and services.
  • The GCC industry in India has significant growth potential, and the key to success lies in effectively leveraging talent and exploring new models and partnerships.

    • Hosted by Saurabh Gupta, President, Research and Advisory Services at HFS Research, the conversation features Isaac Rajkumar, SVP, Managing Director at RealPage India.

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