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Unfiltered Stories | Reinventing IT Services Responsibly: A Chat with NTT DATA CEO Abhijit Dubey


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In this conversation, Abhijit Dubey, CEO of NTT DATA, discusses the company’s global consolidation strategy, uniting its capabilities outside Japan to create a single, full-stack IT services provider. He highlights how this consolidation enhances innovation, sustainability, and client value while addressing the challenges of balancing cost optimization with cutting-edge transformation, the impact of generative AI, and the evolving talent landscape in the industry.

You will learn:

  • Global Consolidation: NTT DATA unified global operations to strengthen innovation and client services.
  • Innovation and Sustainability: The company invests 30% of its profits in sustainable, energy-efficient technologies.
  • Generative AI Focus: Significant investments in generative AI, including developing tsuzumi, a lightweight AI model.
  • Skills Arbitrage: A shift toward specialized skills as the key differentiator in IT services.
  • Talent Challenges: Addressing the industry's need for continuous upskilling and talent retention.
  • Also, read the associated Market Vision Paper titled, “NTT DATA: Responsibly reinventing to lead an era of AI-driven transformation” here: https://www.hfsresearch.com/research/ntt-data-responsibly-reinventing-ai-driven/

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