Unfinished Business

Unfinished Business

By Kimberly Griggs | Ignite Coaching & ConsultingBusinessEntrepreneurshipManagement
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Unfinished Business episodes

  • Starting a Business With Your Best Friend: What Nobody Tells You | Claire Kalala & Lauren Parks

    Summary:

    What happens when two best friends decide to build a business together? Claire and Lauren met in grad school, both wrote down "loyalty" as a core value, and started meeting at 6 a.m. before their school-based jobs to plan a practice of their own. Today they co-own The Art Room, Center for Creative Healing, an art therapy practice in Washington County, Maryland.

    Kimberly Griggs sits down with them to unpack how they built a business around what they didn't want (burnout, client quotas, being a cog in someone else's system), how they narrowed their ideal client, and how a shared language of "tabs" vs. "big picture" keeps their partnership and friendship strong. They also get honest about rupture and repair, protecting against burnout, growing from a team of three to six, and what they're still figuring out behind the confident exterior.

     

    In this episode you'll learn:

    • Why defining what you don't want is as important as defining what you do
    • How narrowing your ideal client (and your keywords) brought more of the right people to the door
    • How referral partners and showing up in your community build a trusted local brand
    • The "tabs vs. big picture" framework for dividing roles and communicating as partners
    • A simple rupture-and-repair process: name the feelings, name the fears, work backward to a plan
    • How to build wellness and burnout prevention into the way your business operates
    • Three lessons for anyone starting a business: connection, your time is money, and get clear on your must-haves

    Keywords

    business partnership, best friends in business, co-founders, art therapy, Maryland art therapy, private practice, small business growth, entrepreneurship, women business owners, burnout prevention, ideal client, niche marketing, referral partners, community marketing, partner communication, conflict resolution, rupture and repair, hiring, team growth, work-life balance, working mothers, imposter syndrome, leadership, Unfinished Business podcast

     

    Chapters

    00:00 Cold open

    00:50 Welcome, Claire and Lauren

    01:06 Meeting in grad school

    05:31 The 6 a.m. calls that made it real

    06:53 Building on what you don't want

    09:12 What is art therapy?

    11:34 Art therapy in action

    16:09 Entering the field during COVID

    18:52 Narrowing the ideal client

    24:19 Getting known in the community

    28:20 Learning money, insurance and marketing

    31:12 Tabs vs. big picture

    34:09 Rupture and repair: the hiring debate

    38:49 Rules of the partnership

    42:07 The shared "buckets" system

    45:47 Switching from partners back to friends

    49:45 Designing a business that prevents burnout

    53:07 Growing from three to six

    56:03 The biggest challenge: space

    57:24 Advice to their 2023 selves

    59:13 What they're still figuring out

    1:01:03 Three most valuable lessons

    1:03:18 Their unfinished business

     

     

    More on The Art Room

    https://www.theartroomcch.com/

    https://www.linkedin.com/company/the-art-room-cch/

    https://www.instagram.com/theartroomcch/

    https://www.facebook.com/theartroomcch/

     

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    1 hr 5 min
  • In the Middle of Mastery Best of Season 4 | Rory Sheppard

    Summary
    This special episode of Unfinished Business brings together bite-sized lessons from Season 4’s In the Middle of Mastery conversations with Rory Sheppard. Kimberly Griggs revisits the standout moments from her time with Rory, a former operations leader at H-E-B and Whataburger, for owners and leaders who are years in and still feeling far from the vision they started with.

    Each short segment delivers one practical lesson: why consistent B-minus service beats a one-time “wow,” how “superhero syndrome” keeps owners stuck as the bottleneck, and how to classify decisions so you can lead like air traffic control. Rory also covers giving every dollar a job, the three traits of influential leaders, building buy-in with “vote and veto,” keeping trust alive on remote teams, and using Ken Blanchard’s Situational Leadership model to delegate work to AI.

    New to In the Middle of Mastery, or need a refresher? This is your highlight reel. 

    Season 5 of Unfinished Business kicks off November 5th, with Rory returning on November 19th. 

    In this episode you’ll learn:

    • Why predictable, reliable results matter more than occasional wow service
    • The two reasons owners stay the bottleneck, and why delegation pays off even when it’s slower at first
    • How to sort root, trunk, branch, and leaf decisions so you focus on what only you can do
    • Why financial clarity builds confidence and reduces stress at every stage of growth
    • The three traits of influential leaders: competence, genuine care for people, and humility
    • How “vote and veto” builds team buy-in, and when to be more directive
    • What has to change about one-on-ones and trust-building with remote teams
    • How to use the four stages of Situational Leadership to delegate to AI, and why checking its work matters more than ever

    Keywords
    operational bottlenecks, business operations, delegation for business owners, decision making framework, superhero syndrome, doer to leader, financial clarity, small business finances, influential leadership, leadership traits, humility in leadership, team buy-in, healthy team culture, remote team communication, one-on-one meetings, delegating to AI, agentic AI, AI for professional services, situational leadership, Ken Blanchard, Rory Sheppard, Kimberly Griggs, In the Middle of Mastery, Unfinished Business podcast, Season 4 highlights

    Chapters
    00:00 Introduction: Special Episode – In the Middle of Mastery
    00:23 Operational Bottlenecks: Delivering consistent, predictable results
    01:11 Individual Bottlenecks: Letting go of control and learning to delegate
    02:23 Decision Trees & Air Traffic Control: Knowing which decisions need you
    04:19 Financial Health: Giving every dollar a job
    05:26 Influential Leadership: Competence, genuine care, and humility
    07:48 Healthy Team Environments: Encouraging participation and buy-in
    09:26 Remote Communication: Building relationships beyond business conversations
    11:05 Delegating to AI: Moving from doer to director
    14:34 Situational Leadership & AI: Management, collaboration, coaching, and support
    16:57 Close Out

    More on West Texas ActionCoach and Rory Sheppard

    https://westtexas.actioncoach.com/firm/

    Connect with Rory

    https://www.linkedin.com/in/rorysheppard/

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    18 min
  • “Every Month We Wondered If We’d Shut Down” | Dr. Irina Marcoff

    Summary:

    Dr. Irina Marcoff believes every child deserves a healthy, strong, and bright future, no matter their family's income. But with limited insurance reimbursement, many pediatric clinics rely on private pay, and families who can't afford high out-of-pocket rates go without care. So she built a nonprofit to close that gap, then spent two years with no grants, wondering every month if the doors would stay open.

    Today, TheraYouth Foundation provides physical, occupational, and speech therapy and counseling to New Jersey families at a substantially reduced cost, with plans to expand nationally. By 2024, just three years in, it had delivered nearly 1,700 therapy sessions, with 125 children in treatment and 59 graduates, and its waitlist has since grown past 400. Kimberly and Irina talk about hearing "no" dozens of times, the cash-reserve catch-22 of grant funding, building a working board, and the personal cost of keeping the mission alive.

    In this episode you'll learn:

    • What a school for kids with disabilities and a NICU rotation taught her about never giving up
    • Why school-based therapy leaves bright kids without the help they need
    • The documentary moment that turned a frustrated clinician into a nonprofit founder
    • Why Medicaid rates make pediatric clinics nearly impossible to sustain
    • How she handled rejection: remember you're asking for kids, not yourself
    • How to answer donors who don't trust nonprofits
    • The grant catch-22: needing six months of cash reserves to get funded
    • How a board advisor trial keeps "dead weight" off a working board
    • The leadership lesson she learned the hard way: "Don't be a soft cookie. Be a chocolate chip cookie."
    • The personal cost of funding the mission, and her unfinished business

    Keywords

    nonprofit, pediatric therapy, physical therapy, healthcare access, Medicaid, fundraising, board of directors, leadership, delegation, entrepreneurship

    Chapters

    00:00 – Cold open: will the ship sink or float?
    00:37 – Welcome: meet Dr. Irina Marcoff
    01:06 – The "babies to boomers" therapist
    01:52 – The school that changed her perspective
    03:58 – NICU lessons: don't give up
    05:52 – Inside NYC public school therapy
    08:48 – Families follow her to New Jersey
    10:07 – Why Medicaid can't sustain a clinic
    10:56 – The documentary that sparked a nonprofit
    11:32 – A year-long road to nonprofit status
    13:06 – Her first believers
    15:48 – Dozens of no's and "you will fail"
    16:28 – You're asking for kids, not yourself
    17:58 – Surviving two years without grants
    19:05 – Building the first board
    21:36 – Why some donors don't trust nonprofits
    24:26 – The cash reserve catch-22
    25:52 – Impact and a 400-child waitlist
    28:30 – When she realized she was the leader
    29:58 – The anxiety behind the calm
    33:42 – Delegating and letting go of control
    35:33 – Why a working board matters
    36:31 – The board advisor process
    40:42 – Be a chocolate chip cookie
    42:16 – The personal cost: no college fund
    43:48 – What this country gave her
    46:00 – How she defines success now
    47:23 – The next three years
    48:52 – A message to younger therapists
    50:48 – Irina's unfinished business

    More on TheraYouth

    https://therayouth.org/about-therayouth-foundation/

    Donate to TheraYouth’s Mission:

    https://therayouth.org/#donate

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    53 min
  • She Never Wanted Employees. Now She Leads a Team of Six | Brittany Garcia

    Summary

    Brittany Garcia knew by fifth or sixth grade that she wanted to be the support she didn't have as a child. She went on to specialize in trauma as a licensed clinical professional counselor, then left a group practice in 2022 to go solo, with no plans to ever hire anyone. A month later, she was diagnosed with cancer.

    Today she leads Restorative Connections Counseling, a trauma-informed, LGBT-affirmative group practice in Billings, Montana. In this episode, Kimberly and Brittany talk about going from solopreneur to leading a team of six clinicians: learning to delegate, hiring lessons learned the hard way, protecting the practice's voice, and knowing when it's okay to stop building, at least for now.

    In this episode you'll learn:

    • Why trauma responses need more than "just change your thinking"
    • What clients told her about past therapists, and why it shaped her practice
    • What finally pushed a self-described introvert with a waitlist to hire
    • Why clear deadlines and structure make onboarding easier
    • How she delegated marketing without losing her brand voice
    • The hiring story behind her rule: "Be slow to hire and quick to fire."
    • What her team needed from her that she didn't see coming
    • How a cancer diagnosis shaped her plan for the practice to run without her
    • Why her practice is pausing growth, for now
    • Her unfinished business and her advice for taking risks without 100% certainty

    Keywords

    group practice, private practice, trauma therapy, mental health, entrepreneurship, delegation, leadership, boundaries, burnout, business growth

    Chapters

    00:00 – Cold open: when caring too much leads to burnout
    00:25 – Welcome: meet Brittany Garcia
    01:09 – Becoming the support she never had
    03:49 – Signs of unresolved trauma
    05:13 – What clients said about past therapists
    06:30 – Why trauma needs more than CBT
    07:53 – What "Restorative Connections" means
    09:24 – How that shapes her team and culture
    10:52 – What school didn't teach her about business
    12:38 – From waitlist to first hire
    14:51 – A hiring nightmare: slow to hire, quick to fire
    17:34 – Building structure into onboarding
    19:43 – The business work no one expects
    21:28 – Delegating marketing without losing your voice
    25:39 – Learning to let go of control
    27:30 – What her team needed from her
    30:03 – Trusting other clinicians with client care
    31:56 – When caring becomes overextending
    34:46 – Why it's okay to pause growth
    36:24 – How she takes care of herself
    38:26 – The hidden costs of building a practice
    42:21 – How cancer changed her definition of success
    47:15 – What's next: retreats and speaking
    48:10 – Brittany's unfinished business
    49:06 – Parting advice: trust that you can figure it out

     More on Restorative Connections:

    https://www.restorative-connections.com/

    Social Media:

    https://www.linkedin.com/company/restorative-connections-counseling/

    https://www.instagram.com/restorativeconnectionscoun

    https://www.facebook.com/RestorativeConnectionsCoun/

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    51 min
  • Why This Special Ed Teacher Left the System to Build Her Own Agency | Amelia Zephyr

    Summary

    Amelia Zephyr spent years as a special education teacher helping young children with developmental delays, autism, dyslexia and dysgraphia. She saw the same problems repeatedly: bureaucratic delays, kids expected to learn "in one box," and families left to figure out a complicated education system on their own. When her own daughter was diagnosed with autism at 18 months, and she began navigating the early intervention process as a parent, that's when she decided to do something about it.

    In January 2024, she founded Creative Foundations, an early intervention agency serving young children and families across the New York City area. In this episode, Kimberly and Amelia talk about what it really takes to turn a skill you're good at into a business: earning trust as a brand-new company, hiring people who care about the work, handling hard conversations with employees, and how Creative Foundations is using AI to reach busy parents.

    In this episode you'll learn:

    • Why being great at your work isn't the same as building a business around it
    • How a personal experience turned Amelia's frustration into her mission
    • What she underestimated about starting a business, from how many families needed help to hiring for authenticity and quality work.
    • How to earn client trust quickly when nobody knows your name yet
    • What "excellent communication" looks like day to day, including weekly family check-ins and sharing local resources
    • The interview question she uses to hire for authenticity: "What song describes your personality?"
    • How she handles underperformance
    • How Creative Foundations uses an AI-generated podcast to give parents tips they can listen to on the go
    • The low-cost retention idea any business owner can use tomorrow
    • Her "unfinished business" and why contentment matters to her

    Keywords: early intervention, education, entrepreneurship, child development, community support, special needs, leadership, business growth

    Chapters

    00:00 – Cold open: what parents of kids with special needs want from their community
    00:18 – Welcome: from educator to CEO
    01:45 – The kids she served: developmental delays, autism, dyslexia
    02:52 – Why she left the school system to build her own agency
    05:38 – The moment frustration turned into fuel
    06:59 – Starting Creative Foundations (and being nervous)
    09:07 – What she underestimated about starting a business
    11:57 – The hardest part: building a supportive team in a "cutthroat" industry
    13:50 – How to earn trust fast as a new business
    15:01 – What excellent communication actually looks like
    17:11 – A family's story: finding community at the local library
    18:45 – What outsiders misunderstand about early intervention
    19:42 – Growing visibility: social media, referrals and word of mouth
    21:32 – From doing the work to leading: hiring for heart
    22:16 – "What song describes your personality?"
    24:03 – Skill fit vs. culture fit
    24:56 – How to handle difficult performance conversations
    27:50 – Redefining yourself as educator, entrepreneur, wife and mom
    28:53 – The hidden costs of building a business
    30:08 – The 5-year vision: expanding Creative Foundations nationwide
    30:48 – How Creative Foundations uses AI
    33:23 – One idea to steal: employee recognition
    35:04 – Advice to her younger self
    35:47 – Amelia's unfinished business

    More on Creative Foundations: https://www.creativefoundations.net/

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    38 min
  • A New Approach to Stress Management | Ellyn Ito

    Summary:

    What if your stress isn't just a willpower problem, and it's really your nervous system stuck in overdrive? Ellyn Ito has spent 25+ years bringing new technology to market. When her 15-year-old son was struggling during the pandemic, she went looking for something that could help. His first session on a gentle neuromodulation device shifted things, and within months she had co-founded InnerStill to work toward bringing Mindvybe technology to everyone. Ellyn and Kimberly discuss how chronic stress has become "normal," how the vagus nerve moves us from fight-or-flight into rest-and-recover, and why calm spreads from person to person just like stress does. Ellyn also gets candid about building a startup in a brand-new category: educating a market used to taking a pill, raising mission-aligned capital, and quieting the inner voice that says you're not good enough.

    In this episode:

    • Neuromodulation and its impact on health
    • The role of the vagus nerve in stress regulation
    • How technology can help reconnect with oneself
    • The development process of MindVibe and its benefits
    • Challenges in bringing new health technology to market

    Keywords:

    neuroscience, neuromodulation, stress relief, nervous system, wellness technology, MindVibe, Ellen Ito, health innovation

     Sound bites:

     "Loosened stress in the neck and improved mood."

    "Stress eclipses our higher cognitive functions."

    "Vibing becomes a verb for wellness."

     Chapters:

    • 00:00 Introduction to Kimberly Griggs and the show's focus
    • 83:09:05 Introducing Ellen Ito and her work in neuromodulation
    • 219:15:49 The significance of the Edison Award for innovation
    • 6194:16:00 Background and journey into the neuromodulation space
    • 19305:24:00 What problem does Mindvybe solve?
    • 359999:52:15 How electrical stimulation affects the brain and nervous system
    • 609444:24:44 The importance of calming the nervous system for health
    • 748333:19:01 Ellen’s secret sauce for perseverance and impact
    • 901666:40:00 Lessons for entrepreneurs and innovators
    • 928611:06:40 Closing thoughts and where to learn more about Mindvybe

    Takeaways

    • Neuromodulation can significantly reduce stress and improve mental clarity
    • The Vagus nerve is a critical pathway for managing automatic body functions
    • Funding is a major obstacle for health tech startups
    • Technology that engages the nervous system passively can be a game-changer for mental health and wellness.

     

    More About Mindvybe

    https://www.mindvybe.com/

    Connect with Ellyn

    https://www.linkedin.com/in/ellynito/ 

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    43 min
  • If Clients Can Just Ask AI, What Are They Paying You For? | Rory Sheppard

    Summary:

    If your customers can ask AI the same question you'd normally charge them for, what are they actually paying you for?

    That's the question driving this month's "Middle of Mastery" conversation with business consultant Rory Sheppard. As AI gives customers direct access to the same research, plans, and answers service providers have always sold, Rory and Kimberly dig into what's still worth paying for — and it isn't the answer itself. It's the expertise to know if the answer's right, the judgment to challenge it, and the relationship a client trusts enough to act on.

    Keywords

    AI, Pricing, Value, Expertise, Agents, Automation, Leadership, Delegation, Consulting, Accountability, Strategy, Productivity

    In This Episode:

    • Why "having the answer" stopped being enough once AI could generate one too
    • The shift from hourly billing to deliverable-based pricing
    • Staying transparent about using AI without devaluing your expertise
    • Managing AI agents instead of people
    • What to automate first
    • Why accountability for the output never transfers to the AI
    • Rory's analog counter-practice

    Sound bites

    "I never trust the first answer."

    "It's not a question of did you use AI? It's how did you use AI?"

    "You're selling the relationship and trust between you and the person you're doing the work with."

    Chapters

    00:01 — Intro to "Middle of Mastery" with Rory Sheppard

    01:24 — If Customers Can Use AI Too, What Are They Paying You For?

    01:48 — How Legitimate Is the Fear About AI Replacing Services?

    04:15 — Why a 40-Page AI Business Plan Still Isn't Enough

    08:37 — Repositioning the Value of Your Expertise

    08:57 — Price vs. Value: Why Deliverable-Based Pricing Is the Shift

    12:03 — Should You Disclose How Much AI You Used?

    13:20 — How Fast AI Models Are Improving in 2026

    14:56 — From Doing the Work to Directing AI Agents

    16:35 — What Skills Should Service Providers Build Now?

    19:01 — Why You Still Have to Check Every Word AI Gives You

    22:15 — Situational Leadership, Applied to AI Agents

    24:25 — How to Actually Check an AI Agent's Work

    27:53 — When Is a Business Ready to Fully Integrate AI Agents?

    31:02 — Why Scaling AI Use Gets Messy Fast

    32:30 — Start With Non-Value-Added Work: What to Automate First

    35:06 — Why Rory Demands Citations for Every AI-Generated Fact

    36:31 — How Do You Track Whether AI's Data Is Even Accurate?

    39:18 — Better Prompting: What Actually Improves AI Output

    43:59 — Why Talking to AI Might Beat Typing to It

    45:34 — Debunking the Myth That Being Mean to AI Helps

    48:16 — Three Things Every Service Business Should Evaluate Now

    51:50 — The Coming Crisis: Entry-Level Workers Losing "Grunt Work" Training

    54:27 — Why Rory's Actually Optimistic About AI and the Workforce

    57:50 — Rory's Anchor Points Journal and Why He Still Uses Pen and Paper

    01:02:12 — The Focal Practice: Finding What Fully Occupies Your Mind

    Special offer! Receive 10% off Rory's Anchor Points Journal

    when you mention "Unfinished Business"

    Call Now! 806-557-2240

    More on West Texas ActionCoach and Rory Sheppard

    https://westtexas.actioncoach.com/firm/

    Connect with Rory

    https://www.linkedin.com/in/rorysheppard/

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    49 min
  • He Started With a Side Hustle. 20 Years Later…

    Summary:

    Nearly 20 years ago, David Mitchell was working at West Texas A&M and doing landscaping on the side. What started with projects for friends and family eventually grew into Mitchell Landscaping, a full-service company serving the Texas Panhandle.

    In this episode of Unfinished Business, David talks with Kimberly about growing from doing every job himself to leading a team, his passion for creating outdoor spaces where people gather and enjoy life, and why quality and lasting customer relationships remain at the heart of his business.

    He also opens up about what growth looks like nearly two decades in—learning to delegate, developing his team, building better systems, and creating a business that doesn’t always depend on him.

    It’s a conversation about building something you’re proud of, learning as you go, and realizing that even 20 years in, there’s still unfinished business.

     

    Keywords

    Landscaping, Business Growth, Outdoor Living, Texas, Entrepreneurship, Customer Satisfaction, Business Systems, Scaling a Business

     

    Key  Topics

    Decision to go full-time with landscaping

    Importance of quality and customer satisfaction

    Scaling challenges and delegation

    Designing outdoor living spaces as an extension of home

    Trends in outdoor kitchens and fire pits

    Training and systems for business growth

    Lessons learned and advice for entrepreneurs

     

    Sound bites

    "Bought out part of a business to go full time"

    "Success is a company that can run without me"

    "Building relationships with customers is key"

     

    Chapters

    00:00 — Meet David Mitchell, Co-Founder of Mitchell Landscaping

    00:57 — Who David Was Before Mitchell Landscaping Existed

    02:23 — Was Entrepreneurship Always the Plan?

    03:04 — The Moment David Decided to Go All In

    04:26 — What Success Looked Like in Year One

    05:06 — What Kept Him Going on the Hard Days

    05:44 — What People Don't Realize About Starting a Service Business

    06:31 — Setting Non-Negotiables Before Hiring Your First Employees

    07:37 — What "Quality" Actually Means in Landscaping

    09:53 — What Building a Business Teaches You About Staying Humble

    11:01 — What People Get Wrong About What Landscaping Really Is

    12:52 — The Backyard Project David Will Never Forget

    14:58 — What the Design Process Looks Like for a New Customer

    16:54 — The Backyard Trends Everyone's Asking About Right Now

    18:28 — What a Backyard Transformation Actually Costs

    19:05 — Financing Options for Bigger Backyard Projects

    20:36 — Rapid Fire: Success, Investments, and a Few Fun Facts

    24:54 — The Biggest Challenge of Wearing Every Hat in the Business

    26:16 — Passing Knowledge Down to the Next Generation of Leaders

    27:02 — Rating His Own Systems on a Scale of One to Ten

    28:32 — What Success Means to David Right Now

    30:06 — If He Could Change One Thing About the Business Tomorrow

    30:58 — The Advice He'd Give His 2006 Self

    32:09 — What's Still Unfinished for Mitchell Landscaping

    32:44 — What He Hopes Customers Remember 20 Years From Now

    34:48 — His Best Advice for Any Aspiring Entrepreneur

     

     

    More about Mitchell Landscaping

     

    Website - https://www.mitchelllandscaping.net/

     

     

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    31 min
  • Who Do You Call When a Loved One's Brain Changes

    Summary

    Most families don't think about neuropsychology until an unexpected injury, illness, or diagnosis changes how someone they love thinks, remembers, or moves through daily life. When that happens, knowing who to call — and what to expect — makes all the difference.

    In this episode, Dr. Jennifer Caussade Rodríguez, licensed clinical psychologist and Clinical Director of the Dallas Neurorehab Center, breaks down what neuropsychological testing actually involves, how to tell normal aging from something that needs attention, and why family input during an evaluation can completely change a diagnosis.

    She also shares practical, doable habits — from the MIND diet to staying socially active — that protect brain health long before any symptoms show up, plus hard-won lessons from building a referral-based practice as a clinical director.

     

    In this episode:

    • What neuropsychological testing actually measures — and what an MRI can't tell you
    • How to tell normal aging from early signs of cognitive decline
    • Why family members often catch what patients don't report themselves
    • The habits (diet, socialization, mental stimulation) that protect long-term brain health
    • Why "we can wait on this" is the habit Dr. Caussade wants people to unlearn
    • Her advice to family caregivers: you can't help your loved one if you're burned out
    • Lessons from growing a referral-based practice as a clinical director

     

    Quotable moments:

    "There is no such thing as this can wait."

    "We have a picture of the house, but we don't know what's going on inside."

    "We cannot help them if we're burned out."

     

    Keywords:

    brain health, caregiver support, neurological conditions, cognitive decline, Alzheimer's diagnosis, dementia caregiving, neuropsychological testing

     

    Links: Dallas Neurorehab Center — https://dallasneurorehabcenter.com/

     

    Chapters

    00:00 Introduction to Unfinished Business and the focus on neurological health

    74:55:20 Guest introduction: Dr. Jennifer Caussade and her role

    299:55:22 Jennifer's journey into neuropsychology and what fascinates her about the brain

    8666:35:41 Variability in neurological conditions like Alzheimer's and Parkinson's

    13777:42:38 The journey to Dallas Neuro Rehab and what neurorehabilitation entails

    16027:42:45 Understanding neurorehabilitation for a lay audience

    19527:42:57 Assessments and diagnostics in neurological conditions

    23388:49:51 How tests inform treatment and real-life implications

    25666:36:37 Behavioral and psychiatric aspects of brain conditions

    29333:16:48 Family involvement in assessment and treatment

    34388:50:17 The importance of accurate diagnosis and testing

    392777:43:50 Differentiating types of Parkinson's and other movement disorders

    456388:50:51 What success looks like in neurorehabilitation

    836944:26:34 The ideal world: curing neurological conditions

    853611:06:40 Supporting families and caregivers through neurological health

    881111:06:40 Lessons for entrepreneurs and clinicians in neuropsychology

     

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    45 min
  • Everything Looks Fine. Are You?| Jenna Eastvold
    Summary

    Burnout doesn't always look like exhaustion. Sometimes it looks like a woman who's checked every box — the career, the family, the house — and still can't shake one question: am I really okay inside?

    That's the question that changed everything for Jenna Eastvold, a former nurse who left healthcare after COVID reshaped what she valued, and who now coaches women through the same reckoning. In this conversation, she breaks down how to tell a real feeling from anxious noise, how her Hard Stops Framework turns values into actual decisions, and why asking for help is a sign of strength — not a failure to cope alone.

    Jenna Eastvold is a certified coach and founder of EnergizeWell, where she helps women reconnect with their values and make confident, values-based decisions.

    In this episode:

    • What COVID revealed about burnout and values in healthcare workers
    • Why self-trust — not willpower — is the real foundation for women balancing career and family
    • The Hard Stops Framework: turning your values into an actual decision-making tool
    • How to tell the difference between a feeling that's signal and one that's just noise
    • Why asking for help is a strength, not a failure
    • What living in alignment actually looks like — and why it's what reduces burnout
    • The story behind Jenna's book, Stop Overthinking, Start Trusting God

    Quotable moments:

    "Am I really okay inside?"

    "Are my feelings signals or just noise?"

    "Trust yourself and live in alignment."

     

    Keywords:

    self-trust, career reinvention, burnout recovery, personal growth, values-based decision-making

     

    Connect with Jenna Eastvold on Instagram: @energizewell

    Visit Jenna’s Website: https://www.energizewell.com/

    Purchase Jenna’s 30 Day Devotional: https://www.amazon.com.be/-/en/Jenna-Eastvold/dp/B0H2TS41DG?language=en_GB

     

    Chapters:

    00:00 Introduction to Unfinished Business and Guest Introduction

    05:38 Understanding Behavioral Change in Health

    08:48 The Women Jenna Serves: Needs and Aspirations

    11:10 Unblocking Decision-Making: The Initial Steps

    12:08 The Importance of Slowing Down

    13:55 Identifying Core Values and Decision-Making

    16:59 The Role of Identity in Values and Decision-Making

    19:04 Societal Expectations and Personal Identity

    21:10 Consequences of Ignoring Personal Needs

    24:17 Advice for Women Seeking Change

    26:26 The Challenge of Asking for Help

    26:53 The Power of Coaching and Support

    33:00 Navigating Personal Challenges and Asking for Help

    35:45 Overcoming Setbacks in Business

    38:09 Prioritizing Self-Care in Entrepreneurship

    40:00 Proud Moments and Transformative Journeys

    41:43 Future Aspirations for Energize Well

    42:55 The Impact of Jenna's Book

    47:15 Empowering Women to Trust Themselves

    48:57 Lessons for a Greater Life

    Music licensed through Soundstripe.

    Code: Y9QHYIKW0B85JE7F

    45 min

About Unfinished Business

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Unfinished Business is a weekly show for entrepreneurs, professionals, and leaders who are building something meaningful and real.

We explore the lessons, mindset shifts, struggles,…