You can't control the external as much as you can control the internals. That's Robin Vandekleut's main gist for her new book called Unfinished Business. Robin tells Alicia Dunams how change is all about working with people. Nobody likes change being done to them, but they'll feel part of the solution if you can make them part of the process. Join in the conversation to discover how to inspire others to change. Tune in and make change work for you! 

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