This week on Union Break, Mischelle and Mya sit down with Melissa Osborne for an honest deep dive into the grievance process. What a grievance actually is, how investigations work, what Flight Attendants can expect during disciplinary meetings, and why union representation matters. From commuter issues and sick leave investigations to common mistakes members make during meetings, the team breaks down the process in a way that’s informative, supportive, and easy to understand. They also discuss the importance of Professional Standards, EAP resources, and why reaching out early can make all the difference. Real talk, real education, and a behind the scenes look at how Council 35 fights for members every day.