You'll learn:Why consistency matters more than clever policyWhat not to say when dealing with a disappointed customerHow small failures can lead to big losses in customer trust

You'll learn: Why consistency matters more than clever policy What not to say when dealing with a disappointed customer How small failures can lead to big losses in customer trust

United Breaks Guitars… and Commitments

Join professional speaker and five-time bestselling author Rob Jolles as he takes the mic to host Pocket-Sized Pep Talks! This dynamic show delivers concise, impactful messages designed to inform, entertain, inspire, and motivate. Through thought-provoking interviews with fascinating guests and Rob’s own unique commentary, listeners gain valuable insights for both personal and professional growth. Engaging conversations and thoughtful questions keep audiences coming back for more, because sometimes, the best advice comes in small but powerful doses.

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United Breaks Guitars… and Commitments

United Breaks Guitars… and Commitments