In this episode of Unjargoned, host Sam Salvaggio and co-host Dave Smith engage with Kurt Schmidt, the Director of Electronic Health Records at Phelps Memorial Health Center. They discuss the intersection of healthcare and technology, focusing on how weather impacts patient access to care, the importance of streamlined communication, and the innovative use of AI in healthcare workflows. Kurt shares insights on transforming fax management, enhancing employee satisfaction, and measuring the ROI of healthcare innovations. The conversation culminates in a light-hearted rapid-fire question segment, revealing Kurt's leadership style and personal preferences.