🎙️ Step into the world of Enterprise Service Management with Podcast 1 of our 6-part series! Explore key trends shaping ESM, where service management takes center stage in enhancing customer experience, optimizing resources, leveraging data insights, and fostering innovation. 🚀
Join us as we delve into:
* The impact of service management on your bottom line
* Leveraging technology for improved service management
* Overcoming challenges in service management implementation
* Emerging trends in service management
* The benefits of adopting a service management framework like ITIL®
* Ensuring long-term sustainability of service management practices
This enlightening discussion is all about #ESM - Elevating your business to new heights 🔥
Dewald Du Plessis Chris Visagie Dennis Ritter Chiief OpenText- Emerging Markets
#EnterpriseServiceManagement #DigitalTransformation #ITSM #ITOps #BusinessTransformation #ServiceManagement #Automation #AIinBusiness #BusinessOptimization #BusinessEfficiency #TechInnovation #ITServiceDelivery #ITStrategy #ITGovernance #ProcessImprovement #CustomerExperience #ServiceExcellence #ITInfrastructure #ITManagement #ITSupport #ITOperations #ITIL #BusinessTechnology #WorkflowAutomation