The insurance industry is ripe for change. In this engaging episode, Nicolas Pöltl, CEO of BNP Paribas Cardif in Germany, and Kilian Karrasch discuss what the future of insurance looks like and how companies can build it best, and explore one of the biggest untapped business opportunities in the insurance market. 

Welcome to the Digital Transformers Podcast with Kilian Karrasch. On this podcast, you'll hear about the latest next-generation business opportunities, and how you can build new products and business models around them to create more revenue for your business. Plus, you'll learn about the many lessons Kilian and his guests have learned on their path to building and running multi-million euro businesses.

About the host: 

Kilian Karrasch is the founding partner at Boldheart, the leading next-generation product & venture builder. Together with his team, he helps ambitious corporates such as Valora, GEMA, and the International Chamber of Commerce identify, build, and scale successful next-generation digital products and business models.

Follow Kilian's socials: LinkedIn

About the guest: 

Nicolas Pöltl is the CEO of BNP Paribas Cardif in Germany. BNP Paribas Cardif is one of the leading bancassurance and personal insurance providers worldwide with a presence in 30 countries. Nicolas has over 20 years of experience in the insurance industry. His mission at BNP Paribas Cardif in Germany is to leverage data, technology, and agile systems to reinvent traditional insurance models for the 21st century.

Follow Nicolas' socials: LinkedIn

Timeline:

(2:03) – Shifting the paradigm: the importance of customer experience in insurance

(4:53) – Automating the claims process

(7:53) – How to lay the right technical foundation

(10:28) – Creating a culture of innovation and teamwork

(14:38) – Embedded insurance - and what it takes to succeed

(16:11) – Exploring the biggest untapped opportunity: insurance opportunities in the German real estate market

(22:13) - The future of AI-driven health insurance