Join Brian Betkowski and Ed Haines on Strategy That Works as they welcome Will Funderburg, leader of Jabian’s Charlotte office and Operational Excellence Service Area. In this episode, Will breaks down how to tackle the $14 trillion U.S. operational cost pool with tactical frameworks, from the hit list/wish list approach for AI and RPA opportunities to SPOT360’s rapid diagnostic across 12 core functions. Discover how to align strategy, people, process, and technology; overcome siloed mindsets; and reinvest savings into growth initiatives. With real-world case studies, learn to turn blind spots into growth drivers.