Unlocking RCA, User-Friendly CMMS, and Leadership in Maintenance with Bob Latino

In this episode of CMMSradio, Bob Latino from Prelical Solutions joins Greg Christensen to discuss his role as an upkeep ambassador, where he works to bridge the gap between industry practices and digital solutions. Bob emphasizes the importance of user-friendly CMMS products and highlights the need for integrating real-world insights into systems to improve efficiency. He also touches on the value of root cause analysis (RCA) to identify discrepancies between procedures and actual practice, stressing the importance of understanding human decision-making in the context of failures. The conversation underscores the need for leadership accountability and a shift away from blame culture to foster continuous improvement.

Takeaways:

The difference between "work is imagined" (procedures) and "work is done" (actual practice) is key to identifying inefficiencies.

User-friendly CMMS interfaces, like Ryan's UI, enhance practical use and improve operational efficiency.

Root cause analysis (RCA) should be integrated into CMMS to identify gaps in procedures and training rather than just analyzing failures.

Leadership accountability in acknowledging failures is crucial for fostering a culture of improvement.

Moving away from a blame culture and understanding human decision-making helps prevent catastrophic outcomes, like the Space Shuttle Challenger disaster.

Let us know your thoughts with comments and re-shares! Thank you, Bob, for another insightful conversation to help the entire maintenance community! Thank you to our followers for supporting @CMMSradio

Connect with Robert "Bib" Latino on LinkedIn

Find Prelical Solutions here: https://prelical.com/