In this episode of You’ve Got People Problems, Melissa Ortiz is joined by Doug Thorpe to dive deep into one of the most overlooked growth tools: role clarity.

From onboarding to accountability to team development, Doug shares how clearly defining roles can prevent misalignment, improve retention, and unlock better performance across the board.

Whether you're scaling your company or just trying to get everyone rowing in the same direction, this episode gives you tools to ensure every person knows what “winning” looks like in their seat.

🎧 In this conversation:

• How to create clarity without micromanaging
• Why title ≠ role
• When it’s time to re-review expectations with your team

Subscribe for more real-world conversations about solving the people problems that slow down great businesses.