BUILDING UP your business

Unlocking the Customer Journey


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Ever wonder why some customers buy—and others disappear?

The latest episode of Building Up Your Business is LIVE, and we’re diving deep into the real reason behind customer decisions (hint: it’s not just logic).

I’m joined by Keith Finger, Chief Revenue Strategist at Revenue Insight, to break down the full customer journey — from first awareness to long-term advocacy — and how understanding it can unlock serious growth.

Whether you're B2B or B2C, you'll walk away with insights on:
✅ Mapping the full customer journey
✅ Identifying emotional drivers that impact buying
✅ Reducing friction across the sales cycle
✅ Gathering feedback from both buyers and those who walked away

🎙️ This episode is packed with practical strategies you can use today.
Talk to Keith! www.GetRevenueInsights.com

#CustomerJourney #SalesStrategy #B2BMarketing #CustomerExperience #BuildingUpYourBusiness #PodcastLive #EcommerceGrowth

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BUILDING UP your businessBy Erica Dill