This is episode nine (9) of season one (1) for CallTalk.tv

Unlocking the mysteries of e-mail metrics: what are best practices standards

CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral.  If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

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CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

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Unlocking the mysteries of e-mail metrics: what are best practices standards

Unlocking the mysteries of e-mail metrics: what are best practices standards