In this episode of "Ahead in the Cloud," Chad Watt interviews Ashish Shivhare, Tribe Leader and Engineering Manager for IT Platforms at One NZ. They discuss the telecom provider's bold steps toward AI-driven IT and innovation. Ashish delves into how One NZ’s rebranding and strategic cloud migration with Infosys laid the foundation for agile, customer-centric operations. As One NZ navigates the complexities of digital transformation, Ashish explains how DevOps, ServiceNow, and agile frameworks are helping One NZ meet growing customer expectations, maintain near-perfect uptime, and pave the way for an AI-ready telecom future.