Welcome to Tech Talks with Kinsoft! In this episode, we unpack the massive January 2026 cyberattack on Prosura, an Australian car rental insurer. Hackers breached their internal IT systems, exposing the sensitive personal data of roughly 300,000 customers, including driver's licenses, travel destinations, and policy details. We discuss the aggressive tactics used by the threat actors, who shockingly contacted customers directly before putting the stolen data up for sale on a public leak forum. Join us as we explore the security gaps that led to this incident and the crucial lessons businesses must learn regarding incident response and access control. For your security and IT needs, visit www.kinsoft.com.au