Guest Susan Driscoll, president of CPI, discusses a recent presentation in which she advances the idea that workplace violence in healthcare complicates the care of those served and poses a significant risk for caregivers, clients and visitors. Increased incidents of workplace violence can result in employee injury, lost days of work, increased claims and higher stress levels, leading to employee burnout, turnover, reduced productivity and adverse events. Driscoll details how CPI's new Verbal Intervention™ Training can help stop workplace violence and foster a safer culture in healthcare facilities.