In this MEC Connect Expert Insights episode, “Unsung Heroes: Spotlight on Nurse Case Managers,” MEC’s Medical Management Consultant Dana Dorsey explains how nurse case managers serve as the critical bridge between injured workers and successful recovery.

Based on two decades of experience in the field, Dana shares insights about how Nurse Case Managers play a vital role in facilitating collaboration between injured workers, employers, healthcare providers, and insurance carriers. This includes:

• Conducting comprehensive evaluations to identify recovery barriers
• Formulating action plans to overcome them and develop return-to-work strategies.
• Mitigating attorney involvement through consistent communication with injured workers.
• Interpreting medical information, educating injured workers, and ensuring necessary treatments.
• Assistance with claims involving wage loss, multiple injuries, catastrophic conditions, non-compliant workers, and surgical recommendations.      

Listen now to gain a fresh perspective on the often underappreciated yet high-impact role Nurse Case Managers play in all aspects of effective workers compensation management.

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