Unwritten rules are rules that we've created or adopted that govern our decision-making and our behavior patterns. They're barely noticeable to anyone else, but when they're challenged, they cause us discomfort, bring up conflict within us, and make us wonder – and judge – why other people don't follow the same rules we do.

Listen in to see how unwritten rules impact your relationships at work and at home and, maybe, hold you back from your full potential. And to hear the thing about my Christmas tree...