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Markets change and so must marketing plans. This episode examines the iterative process of updating plans to close performance gaps and adapt to evolving conditions. Causes of performance shortfalls—like incomplete information, flawed logic, or execution errors—are discussed, as are market shifts across the Five Cs. The concept of a marketing audit is introduced, with four types—plan audit, implementation audit, customer impact audit, and company value audit—explained as tools for continuous improvement.
By Alexander ChernevMarkets change and so must marketing plans. This episode examines the iterative process of updating plans to close performance gaps and adapt to evolving conditions. Causes of performance shortfalls—like incomplete information, flawed logic, or execution errors—are discussed, as are market shifts across the Five Cs. The concept of a marketing audit is introduced, with four types—plan audit, implementation audit, customer impact audit, and company value audit—explained as tools for continuous improvement.