Digital tools have helped make the sales process easier, but in some cases they also hurt it by dehumanizing the process. Salespeople should not hid behind those tools because they're hesitant to call prospects or use them as simply transactional items. Instead, they should use them to build connections and develop relationships. Listen as Adrian Davis, author of Human to Human Selling, discusses how to do that and how his five phase strategy for human-to-human selling can help.