In every "heated" conversation you should use silent listening to keep you fight/flight process under control and keep your audience calm and focused.

Use silent listening to control rational thinking

Every decision is made by a human brain! 
Learn the Science of Ethical Persuasion and discover how other people, entrepreneurs, business owners, CEOs experience life and their decision skills.

Business

Every decision is made by a human brain! Learn the Science of Ethical Persuasion and discover how other people, entrepreneurs, business owners, CEOs experience life and their decision skills.

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Use silent listening to control rational thinking

Use silent listening to control rational thinking