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Used Car News episodes

  • Inside NIADA: Jeff Baker on Compliance, Collections & the Future

    What happens when collections become tougher than sales? In this episode, Jeff Baker—owner of Car City and chairman of the NIADA Buy Here Pay Here commission—shares how his nine-location dealership thrives with a lease-here, pay-here model. From navigating inflationary pressures to tackling compliance and regulatory challenges, Baker offers candid insights on collections, customer relationships, and the future of the industry. Plus, hear how dealer panels and national conferences spark million-dollar ideas.

    usedcarnews.com

    Chapters

    00:00 Welcome & Industry Headlines
    01:00 Guest Introduction: Jeff Baker of Car City
    02:30 Car City’s Lease Here Pay Here Model
    04:55 Why Leasing Beats Buy Here Pay Here in Michigan
    07:00 Collections Challenges & Inflationary Pressures
    09:15 Sales Growth vs. Collections Reality
    11:00 Compliance, Starter Interrupts & Bankruptcy Advantages
    13:00 The Return of the NIADA Buy Here Pay Here Commission
    15:30 Dealer Panels & Million-Dollar Ideas from Conferences
    18:00 Planning Ahead: Tax Season & 2026 Outlook
    20:30 Hiring Skilled Technicians & Collection Staff
    22:00 Interest Rates & Subprime Lending Cycles
    24:00 Commission Agenda & Proactive Industry Strategy
    26:30 NIADA Denver Conference Preview
    28:00 Final Thoughts & Dealer Call to Action
    29:30 Closing Remarks & Subscription Info

    See omnystudio.com/listener for privacy information.

    24 min
  • The $20K Tax Refund Wave: Are You Ready? | Bill Neylon - President and CEO of Tax Max

    Could this be the biggest tax season since COVID? Industry veteran Bill Neylon of Taxmax reveals game-changing tax law updates that could flood the market with massive refunds—up to $20,000 per customer. Learn how dealers can capitalize early, overcome inventory and recon challenges, and prepare for a fast-moving season. From tips and overtime exemptions to refund advances and strategic consulting, this episode is packed with insights to help independent and Buy Here Pay Here dealers thrive. Don’t miss the secrets that could transform your Q1 sales strategy.

    usedcarnews.com

    Chapters

    00:00 Welcome & Industry Headlines
    01:45 Interview Kickoff: Bill Nealon of Taxmax
    03:10 Tax Law Changes That Could Reshape Refunds
    06:30 The Untold Payroll Tax Secret
    08:45 Government Shutdown & IRS Delays
    10:50 Refund Advance Strategy for Dealers
    12:30 The Three Phases of Tax Season Sales
    14:20 Inventory & Recon Challenges for Dealers
    17:00 Planning for Tax Season Success
    19:30 Interest Rates & Economic Impact
    21:00 Deleveraging Strategies for Dealers
    23:15 Structuring Better Deals with Refund Insights
    25:00 Taxmax’s Four-Part Dealer Program
    27:30 Fourth Quarter Program & Collection Tactics
    30:00 New Consulting Groups for Dealers
    32:45 Final Thoughts & Dealer Call to Action
    34:30 Upcoming Conferences & Events
    36:45 Closing Remarks & How to Connect

    See omnystudio.com/listener for privacy information.

    41 min
  • Barbecue, Business, and Big Moves in KC | Inside the Auction World: Legends, Tech, and Suh | Used Car Giants and Game-Changers Unite

    What happens when the used car industry’s biggest names gather in Kansas City? You get stories, insights, and surprises from the NAAA World Remarketing Convention. Host Jeff Belant recaps standout moments—from Pierre Pons’ Hall of Fame speech to the rise of digital auctions and a candid chat with NFL legend Ndamukong Suh. Hear about industry pioneers, AI breakthroughs, and the future of remarketing—all in one packed episode.

    usedcarnews.com

    Chapters

    00:00 Introduction to the Used Car News Podcast
    00:57 Highlights from the National Auto Auction Association Convention
    02:52 Awards and Recognitions in the Auto Auction Industry
    08:06 Market Trends and Dealer Sentiment
    11:44 Insights from Industry Leaders and Economists
    14:07 The Role of AI in the Auto Auction Industry
    15:35 A Conversation with NFL Star Ndamukong Suh
    17:57 Future Events and Educational Opportunities in the Industry

    See omnystudio.com/listener for privacy information.

    22 min
  • Capitol Hill Meets the Used Car Industry: Dealers Take Charge

    What happens when independent car dealers storm Capitol Hill? In this episode, NIADA’s Patrick O’Brien shares insider insights on the upcoming National Policy Conference, where dealers advocate for their businesses in Washington. From regulatory reform to catalytic converter theft, we explore how policy impacts the used car industry. Plus, hear how social media, fintech innovation, and community outreach are reshaping the dealer landscape. Whether you're a veteran dealer or new to the game, this episode is packed with practical takeaways and powerful stories.

    usedcarnews.com

    Chapters

    00:00 Introduction to the Used Car News Podcast
    00:55 NIADA National Policy Conference Overview
    02:46 Patrick O'Brien's Background and Experience
    06:46 The Importance of Dealer Advocacy
    11:49 Compliance and Education for Dealers
    16:36 Preparing for the National Policy Conference
    20:44 Advocacy at the State Level
    24:42 Day on the Hill: Engaging with Legislators
    29:52 Key Legislative Issues for Dealers

    See omnystudio.com/listener for privacy information.

    34 min
  • From the Lot to the Limelight: Jack Carter’s Road to National Dealer of the Year

    What does it take to become the National Quality Dealer of the Year? In this episode, Jack Carter of Turn & Burn Motors shares his unexpected journey from humble beginnings to national recognition at the 2025 NIADA Convention. Hear how community impact, strong underwriting, and a passion for the car business shaped his success. Plus, insights from industry leaders on team culture, market trends, and why giving back matters more than ever.

    usedcarnews.com

    Chapters

    00:00 Introduction to the Used Car News Podcast
    00:58 Jack Carter: National Quality Dealer of the Year
    07:05 The Buy Here, Pay Here Model
    13:00 Community Involvement and Recognition
    19:01 The Importance of Industry Associations

    See omnystudio.com/listener for privacy information.

    26 min
  • Navigating the Shifts in Automotive Finance with Melinda Zabritski

    In this episode of the Used Car News podcast, host Jeffrey Belant discusses the latest trends in automotive finance with Melinda Zabritski from Experian Automotive. They explore the shifting dynamics in auto financing, including the growing market share of banks, the decline in financing for used vehicles, and the impact of franchise versus independent dealers. The conversation also touches on credit score trends, innovative strategies for independent dealers, legislative changes affecting auto sales, leasing trends, and delinquency rates. The episode concludes with insights into the future of automotive financing, particularly in relation to electric vehicles (EVs).

    June's Magazine

    Chapters

    00:00 Introduction to Automotive Finance Trends
    01:45 Market Share Dynamics in Auto Financing
    04:15 Financing Trends in Used Vehicles
    06:11 Impact of Franchise vs. Independent Dealers
    08:13 Shifts in Lender Preferences
    09:43 Credit Score Trends and Their Implications
    10:41 Innovative Strategies for Independent Dealers
    12:25 Legislative Changes Affecting Auto Sales
    13:23 Leasing Trends and EV Impact
    18:21 Delinquency Rates and Economic Factors
    20:49 Future Outlook for Automotive Financing

    See omnystudio.com/listener for privacy information.

    26 min
  • Lainey Sibble and Eric Schwartz from Central Dispatch

    In this episode of the Used Car News Podcast, host Jeffrey Belant discusses the evolving landscape of automotive logistics with Laney Sibble and Eric Schwartz from Central Dispatch. They explore the impact of digitization on the industry, emphasizing the importance of transparency and simplicity in vehicle transport. The conversation also addresses current inventory trends, challenges in logistics, and the growing issue of fraud within the automotive sector. Looking ahead, they share insights on future trends and the commitment to enhancing the vehicle transport process for dealers.

    May's Issue

    Chapters

    00:00 Introduction to Used Car News Podcast
    00:58 Digitization in Automotive Logistics
    04:02 Transparency and Simplicity in Vehicle Transport
    07:58 Addressing Inventory Trends and Challenges
    12:00 Combating Fraud in the Automotive Industry
    24:03 Future Trends in Vehicle Transport and Logistics

    See omnystudio.com/listener for privacy information.

    29 min
  • Jake Frank - CEO and founder of Passtime

    In this episode of the Used Car News Podcast, host Jeff Bellant interviews Jake Frank, CEO and founder of Passtime, discussing the evolution of the company and its innovative technologies in the automotive industry. They explore the origins of the starter interrupter device, the impact of GPS technology on collections, the introduction of wireless technology, and the regulatory challenges faced by the industry. The conversation highlights the importance of these technologies in improving collections, enhancing customer experience, and navigating the evolving landscape of automotive regulations.

    April Episode

    Chapters

    00:00 Introduction to Pastime and Its Evolution
    09:58 The Impact of GPS Technology on Collections
    19:51 Wireless Technology and Its Applications
    30:02 Regulatory Challenges and Industry Insights

    See omnystudio.com/listener for privacy information.

    35 min
  • Navigating the Digital Shift in Car Dealerships with Aaron Hancock

    In this episode of the Used Car News Podcast, host Jeffrey Belant speaks with Aaron Hancock, Director of Product Management at Leadventure. They discuss the evolving landscape of digital dealerships, the importance of understanding modern car buyers, and the challenges dealers face in maintaining compliance and inventory. Hancock emphasizes the need for dealers to adapt to the digital world while still focusing on building relationships with customers. The conversation also touches on market trends, legislative updates, and the significance of enhancing the digital presence of dealerships.

    Download this months episode here.

    Chapters

    00:00 Introduction to Used Car News Podcast
    02:49 The Evolution of Digital Dealerships
    05:50 Understanding DMS and Its Impact
    09:13 Dealer Challenges and Efficiency Solutions
    11:49 Market Trends and Legislative Updates
    14:52 Enhancing Digital Presence for Dealers
    17:51 Navigating Compliance and Economic Challenges
    20:56 Building Relationships in the Car Sales Industry

    See omnystudio.com/listener for privacy information.

    24 min
  • Consumer Insights on EV Purchases with Melinda Zabritski

    The conversation delves into the evolving landscape of the electric vehicle (EV) market, focusing on trends in financing, consumer behavior, and future outlooks. Melinda Zabritski from Experian Automotive discusses the significant growth in EV adoption, the impact of leasing on consumer choices, and the changing credit profiles of EV buyers. The discussion also highlights the challenges and opportunities within the automotive finance sector as it adapts to the increasing presence of EVs.

    Download this months episode here.

    Chapters

    00:00 Introduction to the EV Market and Trends
    09:54 Financing and Purchase Patterns of EVs
    19:55 Consumer Behavior and Credit Trends in EV Purchases
    30:00 Future Outlook for EVs and Market Dynamics

    See omnystudio.com/listener for privacy information.

    36 min

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