User Empowerment means providing the users with the capability to alter the aspects of the services that affect either the user experience or the outcomes of the services. That can come in form of pseudo-governance, where users are provided with some limited decision-making capabilities.

It can also be argued that the User-Centric approach extended with customization capabilities covering user experience and the parts of execution about which user can have material or emotional interests should also be qualified as User Empowerment. Jim Mcpherson, VP Enterprise Data at InComm Payments, sits down with TDS to discuss User empowerment & New technologies in the field. 

Jim Mcpherson
https://www.linkedin.com/in/jim-mcpherson-b580396/

The Data Standard
https://datastandard.io/
https://www.linkedin.com/company/the-data-standard/