Tina Banerjee, co-founder of Userpeek, interviews Sven Engelmann of OMQ on topics such as the role of artificial intelligence in customer service scenarios, OMQ's "100% Project" and language meta models in the AI context. Sven Engelmann is Co-Founder and COO of the Berlin based company OMQ which offers AI-driven technology (chatbots) for the CS and CX segment.

Tina Banerjee, co-founder of Userpeek, interviews Alice Ruddigkeit of TIER Mobility on topics such as user research in the e-mobility sector, innovation research and how to test the usability and user experience of hardware products. Alice Ruddigkeit works as a UX researcher and "Urban Mobility Detective" for one of the leading e-scooter rental companies.

Tina Banerjee, co-founder of Userpeek, talks with Tim Schneidermeier of Diffferent, a strategy and design consultancy in Berlin, Germany. As Director of User-Centred Innovation, Tim helps companies discover, understand and translate human needs into innovative products, services and outstanding experiences.

Tina Banerjee talks to Thomas Biedermann, Strategic Design Consultant at SAP AppHaus - one of SAPs earliest Innovation Hubs in Heidelberg, Germany. Thomas is helping SAPs clients to create innovative product experiences and become leaders in their industries.

Tina Banerjee talks to Christoph Eikmeier, Lead Product Owner at real.digital (now Kaufland.de) one of Germany's leading FMCG online retailers residing in Cologne, Germany. Christoph is responsible for the product teams shaping the checkout and aftersales processes.

This time Tina talks to Adeline Lee Chai Suan of Amboss in Berlin, Germany. Adeline is a real veteran in the digital business. As an expert for product and growth she has helped many startups like Framer or Clue to bring great products to the market.