🎙️ AI in Focus with Garima Singh | Ep. — Using AI for Social Good in Care with Lauren from Care Seekers

In this episode of AI in Focus, I’m joined by Lauren, co-founder of Care Seekers, for an honest and deeply human conversation about building purpose-led technology in one of Australia’s most complex industries, care.

Built from a personal family experience, Care Seekers has grown into a national platform connecting families with trusted in-home carers across disability and aged care. In this episode, Lauren shares the real journey behind the platform, the hard decisions along the way, and how AI is being used carefully, ethically, and responsibly, without losing the human touch.

💡 In this episode, we explore:

• The personal story behind founding Care Seekers

• Building a marketplace in disability and aged care

• How Care Seekers ensures safety, compliance, and trust on both sides

• What really happens behind the scenes when matching carers with families

• Where AI genuinely helps today smarter matching, reduced admin, better workflows

• Why human oversight is essential in care

• Where AI can become risky, culturally, ethically, and emotionally

• What a smarter, AI-enabled future NDIS could look like

• Hard-earned lessons from nearly a decade of building in care

• Balancing purpose, scale, family, and business as sister co-founders

This episode is a powerful example of AI as an enabler, not a replacement — and how technology can support dignity, safety, and better outcomes when guided by human values.

🔗 Learn more about Care Seekers: https://careseekers.com.au

👩‍⚕️ Want to become a carer? Register directly on the platform

🏠 Need care for a loved one? Post a job and get support from the Care Seekers team

🎧 Host: Garima Singh – Co-founder, AI2Easy | AI in Focus Podcast