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Using AI in CX The Right Way with Colin Crowley
Amit talks to Colin Crowley, VP of customer support for Maven Clinic, about the correct use cases for AI and RPA, how AI can be used to increase specialization, how to scale a CX organization, and more.
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By Full Potential SolutionsAmit talks to Colin Crowley, VP of customer support for Maven Clinic, about the correct use cases for AI and RPA, how AI can be used to increase specialization, how to scale a CX organization, and more.