AI is now being used to teach and measure something most people think of as deeply human: empathy.

In healthcare, where conversations can be as critical as treatments, Nicolas Tobis, VP of Data and AI at Relias, and his team have been building AI training simulations for nurses and doctors. These tools let clinicians practice difficult conversations with AI-powered virtual patients and get feedback on how empathetic they were.

It’s not just roleplay. The AI reacts naturally, evaluates empathy, and even gives feedback. As one nurse said, “I really wanted to hold the AI’s hand.”

In this episode, Daniel and Nico talk about how AI is changing education, what a natural language interface could mean for complex SaaS systems, and even what happens when job candidates use AI avatars in interviews. They explore why the best AI tools feel like they were part of the workflow all along.

🔑 What You’ll Learn in This Episode

• ✅ How empathy can be measured and why it matters
• ✅ How AI simulations can transform healthcare training
• ✅ What a natural language interface means for the future of SaaS
• ✅ How AI helps companies do more, not just faster
• ✅ How to start building AI tools without being overwhelmed

🔗 Resources & Links

• 🤝 Connect with Nico on LinkedIn: https://www.linkedin.com/in/nicolas-tobis/
• 📓 Learn more about Relias: https://www.relias.com/
• 📩 Subscribe to the Artificial Insights newsletter for summaries and takeaways: https://manary.haus/podcast/#haus
• 👉 Have a guest in mind? Reach out to Daniel at [email protected]

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