<p style="margin-top: 0pt; margin-bottom: 8pt; font-family: Calibri; font-size: 11.0pt;">In today’s episode - which was originally written as an article by Nicky Cockerill - we’re digging into a topic that sits at the heart of delivering fair and inclusive financial services: understanding and supporting financially vulnerable customers.</p>

In today’s episode - which was originally written as an article by Nicky Cockerill - we’re digging into a topic that sits at the heart of delivering fair and inclusive financial services: understanding and supporting financially vulnerable customers.

<p>In today’s episode - which was originally written as an article by Nicky Cockerill - we’re digging into a topic that sits at the heart of delivering fair and inclusive financial services: understanding and supporting financially vulnerable customers.</p>

Using customer insights to identify and serve financially vulnerable customers.

The Insight Track is the podcast for strategy, marketing, and product leaders in payments, banking, and business technology. Each episode cuts through the noise to bring you clear, useful perspectives on the trends shaping your industry — from changing payment habits in the Middle East to the rise of multi-banking, embedded finance, and more.

But this isn’t just about spotting what’s new — it’s about knowing what to do next. We’ll help you understand how to turn these shifts into real opportunities, grow your business, and stay ahead of the competition.

 Written by the KAE team and brought to life with AI, The Insight Track is where you’ll hear the latest customer, market, and competitor intelligence — straight from the people working with global payment and financial services market leaders every day.

Business

The Insight Track is the podcast for strategy, marketing, and product leaders in payments, banking, and business technology. Each episode cuts through the noise to bring you clear, useful perspectives on the trends shaping your industry — from changing payment habits in the Middle East to the rise of multi-banking, embedded finance, and more. But this isn’t just about spotting what’s new — it’s about knowing what to do next. We’ll help you understand how to turn these shifts into real opportunities, grow your business, and stay ahead of the competition. Written by the KAE team and brought to life with AI, The Insight Track is where you’ll hear the latest customer, market, and competitor intelligence — straight from the people working with global payment and financial services market leaders every day.

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Using customer insights to identify and serve financially vulnerable customers.

Using customer insights to identify and serve financially vulnerable customers.