In the Mind of a Distributor

Using data as your next competitive edge | Erik Gershwind


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In this episode, Benj sits down with Erik Gershwind, Vice Chair of the Board at MSC Industrial, to unpack 30 years at one of the largest industrial distributors in the U.S. and the strategic shifts that defined his 13 years as CEO.

Erik walks through repositioning MSC from a "spot buy" supplier known for its catalog and next-day delivery into a mission-critical partner on the plant floor of North American manufacturing. He also explains how MSC leaned into technical product lines, digital, and an implant program that's grown from 1% of sales pre-COVID to 20% today.

He also shares his view on AI across the distribution value chain and why data is now a distributor's biggest asset alongside its people. 

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In the Mind of a DistributorBy Benj Cohen