We all want our companies to succeed so it’s easy to get fixated on numbers that we believe will help us judge our efforts. However, according to Dalia Havens of Netlify, metrics need to be optimized to give you a full picture of company or project health.

Today, Dalia talks to Peter about using metrics in a healthy way that can empower and help solve problems. She also discusses why a consistent delivery pattern will give you the most insight into your operation. Listen to her thoughts. 

• [01:26] - How Dalia ended up at IBM
• [04:03] - Engineering management at SailPoint Technologies
• [06:39] - Moving into the director role
• [07:54] - Engineering metrics
• [12:46] - Looking for a more consistent delivery pattern
• [14:50] - Understanding cycle time
• [18:37] - Defining the smallest unit of work
• [20:41] - Incentivizing teams
• [23:20] - Gauging quality
• [24:53] - Layering categorization on top of throughput
• [27:18] - Breaking down pull requests
• [28:40] - Educating business stakeholders
• [30:36] - Having foundational metrics in place

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Podcast episode production by Dante32.