IT Best Practices: Intel IT has built a web-based IT support portal to improve efficiency and effectiveness of our IT support agents. This portal integrates more than 20 tools and data sources, enabling support agents to quickly resolve a reported problem as well as proactively identify a variety of known problems and fix them before [...]

Using Intel vPro Technology with a Centralized IT Support Portal

The Intel IT podcast channel is a resource of audio, video and IT whitepapers (PDFs) that enable IT professionals to engage with their peers in the Intel IT organization—and with thousands of other IT professionals—so they can gain insights into the tools, methods, strategies and IT best practices that are proving most successful in addressing today's tough IT challenges. Topics include: IT Best Practices, IT Business Value, IT Competitive Advantage, IT Business Agility, IT Continuity, IT Cloud Computing, IT Business Efficiency, Green IT, IT Sustainability, IT Data Center, IT Employee Productivity, IT Information Security, IT Client Technology, IT Efficiency, and IT Innovation.

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Using Intel vPro Technology with a Centralized IT Support Portal

Using Intel vPro Technology with a Centralized IT Support Portal