Using Lean to Build Government's Capacity to Do More Good With Ken Miller

If you’re in Thanksgiving turkey-recovery mode, relax and tune in to the Just-in-Time Cafe for the latest news and tips.

Our guest this week is Ken Miller – a man credited with sparking phenomenal government transformation across the United States. This month’s app is all abut your browser tabs. In Lean Six Sigma news we’ll discuss how the Rock Island Arsenal is using Lean to improve Army readiness and then over to Oklahoma to find out what “Sooner Stat” is all about. On the Printed Page, we’ll cover one of Ken Miller’s books that maintains government actually does make widgets and we’ll answer a user’s question about how to tell a good project story. Take a little holiday breather with us here at the cafe!

Also Listen On:

Timeline

* 2:46 Appetizer of the Day

* Chrome Extension: Save Pinned Tabs

* 6:01 In the News

* Building the Case of Implementing Lean Six Sigma for Oklahoma

* Streamlining the Acquisition Process at Rock Island Arsenal

* 10:20 The Printed Page

* We Don’t Make Widgets: Overcoming the Myths That Keep Government From Radically Improving by Ken Miller

* Best Books to Buy (Book Review): We Don’t Make Widgets by Ken Miller

* 15:22 Q&A;

* How can I communicate success effectively in a Storyboard?

* 19:08 Today’s Special

* Interview with Ken Miller, Author of We Don’t Make Widgets

* Change & Innovation Agency

Podcast Transcript

Welcome to Just-In-Time Café, GoLeanSixSigma.com’s official podcast where we help you build your problem-solving muscles. We share best practices from over 20 years of success helping organizations from the Fortune 500 to small and medium-size business to government achieve their goals using Lean Six Sigma.

Introduction

Tracy O’Rourke: Hey, Elisabeth.

Elisabeth Swan: Hello, Tracy.

Tracy O’Rourke: What is that smell? Is that pumpkin spice? Everyone has a pumpkin spice coffee I think. I’m going to get one too. Do you want one?

Elisabeth Swan: No. I’m going straight black just to counteract all the smell of pumpkin.

Tracy O’Rourke: All right. Let’s go to the private dining room.

Elisabeth Swan: Meet you there.

What’s on the Menu (Podcast Agenda)

Tracy O’Rourke: Hi everyone. Welcome to the Just-In-Time Café. I’m Tracy O’Rourke and Elisabeth Swan is with me today and we are your hosts. So Elisabeth, tell me, what is on the menu today while I sip my pumpkin spice latte?

Elisabeth Swan: I would call this a turkey recovery podcast episode. So if you celebrated Thanksgiving, you can sit back and enjoy this episode.