How to Drive Online Engagement and Conversion In Your Business

Using Negative Feedback Positively


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Bad customer reviews, no matter how few, can have a tremendous voice on their experience and shouldn't be overlooked. Stephen and Marie touch on the best way to handle negative situations and turn them into a positive outcome.
Marie, CEO of La Jolla Cosmetic Surgery Centre & Medical Spa and creator of RealPatientRatings, is known for her dedication to creating great patient experiences that strengthen and grow aesthetic practices.
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How to Drive Online Engagement and Conversion In Your BusinessBy Stephen Handisides