Beating The Drum

Using the Customer Centricity Model to Demystify Customer Marketing with Charlotte Lilley


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“Especially in this day and age, every company is striving to be more customer-centric, but few can really walk that talk. And I think customer marketers are the future of creating customer-centric companies.” – Charlotte Lilley Charlotte Lilley is the Head of Global Customer Marketing at Coupa. Charlotte kicked off her career in sales, founded...
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Beating The DrumBy Margot Leong

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