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Using the Voice of the Customer to Change Your Organisations’ Culture
Stephen quizzes Greg about his recent webinar “Using the Voice of the Customer to Change Your Organisations’ Culture“.
It’s not about “voice of the customer” research programmes, but about ways in which the actual voice of the customer (captured in audio, video, or in the flesh) can be used to make an impact.
https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep56+-+UsingVoiceOfCustomerCultureChange.mp3
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By TLF ResearchStephen quizzes Greg about his recent webinar “Using the Voice of the Customer to Change Your Organisations’ Culture“.
It’s not about “voice of the customer” research programmes, but about ways in which the actual voice of the customer (captured in audio, video, or in the flesh) can be used to make an impact.
https://tlf-public-assets.s3.eu-west-2.amazonaws.com/podcasts/Ep56+-+UsingVoiceOfCustomerCultureChange.mp3