In part 3 of the McGill Minute’s series on utility systems we are exploring opportunities to move public utilities forward despite challenging financial times. In part 1, RJ Mozeley shared his insights on how COVID-19 is impacting utility systems and provided both short-term and long-term strategies. During part 2 of this series, Dale Schepers discussed the importance of revisiting rate structures. In part 3, we would like to share some real-world examples of how our customers are using rate planning and McGill’s funding assistance to achieve better outcomes. As well as, how you can get started today toward planning for your utility’s future.