Every document created by web designers contains many layers of information. Too few layers, and the ideas within lose context and meaning. Too many, and the important ideas become obscured. Choosing the right ideas to include can make or break a document, or even the entire project.
To help you learn how to strike the right balance, we’ll take a look at several different user-experience documents, examining the kinds of information they contain and exploring new ways to select the right information for the situation at hand.
In this session, you will:
* Learn how much is too much, or too little, when it comes to creating web documents.
* Discover strategies for picking and choosing what information to include and how to display it.
* Explore examples of a number of different types of user-experience documents, with special attention to the potential advantages of each strategy.
About Dan Brown
Dan is founder and principal at EightShapes, LLC, a user-experience consulting firm based in Washington, DC, that has engaged with clients in telecommunications, media, education, health, high-tech and other sectors. Prior to founding EightShapes, Dan consulted with organizations ranging from the US Postal Service, the World Bank and the Federal Communications Commission to USAirways, FirstUSA and Fannie Mae. Before that, Dan was a Federal employee, leading the content management program for the Transportation Security Administration.
Dan’s portfolio includes work on public-facing websites, intranets and extranets, and it addresses most aspects of the user experience, from information architecture and content strategy to interaction and interface design. Dan has published dozens of articles for a variety of publications, and he is also the author of Communicating Design, a book about the ways in which high-quality visual documentation can be used to communicate complex ideas and abstractions. He has moderated panels and led workshops at almost every IA Summit since its inception in 2000, and he is very active in the local Washington, DC, information architecture community, organizing regular workshops and bimonthly reading groups.