Naturally, most of our research skills and efforts are put towards creating better products and services. However, those same skills can be put towards other, equally important initiatives as well.

Taylor Kim and Lisa Madokoro are two researchers who work on employee research, leveraging research methods to create a better and more productive work environment for employees at Shopify.

If you want to do this kind of research, you have to make some changes to your practice. Taylor and Lisa are here to tell us what those are.