The Learners Podcast

UXRConf 2022 - Deirdre Costello - Superpowers Aren't Free: The Price Of Empathy


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Most researchers have a keen eye and ear, able to sense how people around them feel. Those abilities are clearly a positive for our jobs, but they come with some serious drawbacks.

Deirdre leads research at Toast, and is here to talk about not just how wonderful our superpowers are, but also the costs associated with having them.

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The Learners PodcastBy Learners 🌱

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