Customer Conversations

Value delivery systems with UserOnboard’s Samuel Hulick

Listen Later

Samuel Hulick is best known for running useronboard.com, producing pithy teardowns, and writing “The Elements of User Onboarding.

We talked to user onboarding and UX expert Samuel Hulick about:

  • The importance of understanding customers desired outcomes beyond your product.
  • What it means to think of products as value delivery systems.
  • How to get started improving your customers path to success with your product


    • Resources

    • Bulletproof User Onboarding
    • Badass: Making Users Awesome by Kathy Sierra


      • Connecting with Samuel

      • Follow Samuel on Twitter
      • Learn more about UserOnBoard
        • ...more
        View all episodesView all episodes
        Download on the App Store
        Customer ConversationsBy Sean Boyce and Stuart Balcombe
        • 5
        • 5
        • 5
        • 5
        • 5

        5

        2 ratings