Value Mapping - Improve First This starts with creating value maps for each major process that produces something to sell. As we discussed in previous shows, once you have reviewed and improved the process to take all unnecessary steps of the process, now is to time fully burden each step with all of its costs.

Topics:

• Show/Chapter 6 Review Select the Target Process: Project Manager selects a target process. ​Assemble Process Teams: Simple Projects – Project Manager creates an Action Team to handle the design, building, testing, and finalizing of the new process. Complex Projects – Executive creates a Design Team for research, design, and project management; and an Action Team for building and testing the new process. Create “As Is” Process: Project Manager or Design Team works with employees in the targeted process to determine what they “actually do” and why those steps/methods were chosen.
• Conduct Market Research: Based upon the output produced from the targeted process Project Manager conducts research to establish a Benchmark (Should Be) as a starting point.
• Compare “As Is” to “Should Be” Process: Project Manager or Design Team compares what should be done against what actually occurs to determine the reasons for the difference. This information is critical for designing the “To Be” process.
• Perform a Value Check:
• Check 1 - does this step provide value to the customer is willing to pay for?
• Check 2 - is the step required for technical or quality demands?
• Check 3: is the step required for legal or regulatory demands? Complete a QSFD: A structured process for creating design specifications based upon user needs and technological requirements. Should include project manager, functional management, subject matter experts, and front line employees.
• Create “To Be” Process Map: Starting from the As Is, Design and/or Action Team build a process that establishes the company as the LCP (Lowest Cost Producer) or as close as possible.