This episode has Summer Valdez, Learning and Development Program Manager at Rehrig Pacific Company, chatting about how to truly value your frontline with all of the impending tech changes being thrown their way and the feedback loop.

 

Takeaways

 

🔔 How are we thinking about the future of frontline roles?

🔔 The frontline needs to be brought into the loop on what's happening, why it's happening, what's in it for them.

🔔 Ensure your frontline has a sense of belonging.

🔔 In change initiatives, you can't be afraid to fail.

 

Quote of the show: "We shouldn't be asking for feedback unless we know exactly what we're gonna do with that."

 

Links:

Summer's LinkedIn: https://www.linkedin.com/in/summer-valdez-37618375/ Company Website: https://www.rehrigpacific.com/ 

 

Here's how you can listen 🎧

Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS

Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402

Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS

Stitcher - https://www.stitcher.com/show/frontline-innovators

Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw

Youtube - https://youtu.be/kjnYkq3vcxw