Does team culture play a role in patient safety? The research may surprise you! Dr. Cyndie Courtney is back for round 2 helping us dive into the research on how teams work together and what that means for patient safety.

Dr. Cyndie Courtney is a small animal veterinarian and recovering toxic team member. She speaks, writes, and consults internationally using peer-reviewed research and real-life experiences to improve individual/organizational performance/wellbeing by addressing workplace conflict.

She was awarded the World Small Animal Veterinary Medical Association’s Next Generation Award in 2019 and her veterinary alma mater’s Outstanding Recent Alumni Award in 2021 for her service to the profession.