People love to talk about leadership, but most of us feel the hard part in real time: making decisions with incomplete information, holding steady when life gets messy, and keeping a team aligned when the business is demanding more than you thought it would. That’s why I sat down with Vanessa Richards, co-founder of Birdley, a C-suite leader and two-time founder with a career spanning media, technology, e-commerce, travel, and startups.

We also get practical about what leadership looks like day to day: leading by example as a standard, not a slogan, and building trust through what you consistently do in the small moments.

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