Retention Chronicles

Vasa Martinez (Growthbuster, Perfy, Outer Aisle): Taking potentially transactional touch points and making them personal


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This episode we’re joined by Vasa Martinez, Founder of Growthbuster, an ecommerce agency, and Perfy, a beverage brand, as well as the CMO at Outer Aisle. On today’s episode we talk about

  • Vasa’s internship with Quest Nutrition Bars

  • Developing a network early in your career to learn from the best

  • When to outsource to get the job done vs when to keep it in house

  • Creating a rolodex, or a housefile, to know your audience

  • Shifting your retention strategy based on the quarter

  • How to get people to continue to open email and SMS

  • As well as how being authentic manifests a better connect with your customer

Be sure to subscribe to our pod to stay up-to-date and checkout Malomo, the leading order tracking platform for Shopify brands at gomalomo.com.

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Retention ChroniclesBy Mariah Parsons

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