David Buchanan is the CEO of Voith Paper in the US. His company is a full-spectrum supplier for paper makers, making complete paper mill machines, parts, services, engineering, supplies, wear parts, etc. This a tight-knit industry with a stable universe of customers, but one that is capital-intensive, and very technologically intense. Voith is a premium supplier that supplies more reliable, efficient paper mills. Hear how Voith turns that differentiation into a way of doing business.

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