Your product is shipping faster than your customers can keep up.

That gap is quietly killing adoption, retention, and expansion revenue.

Watch this episode to learn the strategic fix top product leaders use to scale growth.

Building faster isn’t the same as building better.

In this episode of UX Stories, Sam Ho (ex-Head of Product at Tuning, VP Product at Sendoso, Director of Product at Glassdoor) breaks down why “vibe coding” is creating a dangerous illusion of progress for B2B SaaS teams. We unpack how the speed of AI-powered building is outpacing real customer understanding—and why many teams are shipping features that only power users touch. If you want real growth, the goal isn’t less friction everywhere… it’s lower cognitive load, smarter onboarding, and a product experience that meets users where they are.

If you’re a SaaS leader trying to scale efficiently, this conversation will change how you think about product velocity.

✅ Key Insights from This Episode:

✅ Vibe coding is speeding up the wrong part

✅ Feature velocity ≠ user adoption

✅ Why “protect engineering time” changed

✅ Don’t build for the loudest 4%

✅ Reduce cognitive load (not friction)

✅ Onboarding is your growth engine

✅ Vision + iteration wins long-term

✅ Resources & Links:

✅ Get Sam’s product builder playbook: https://www.linkedin.com/in/samho/