Victoria Thompson spent years hustling in the squeegee business, which has been one of the most polarizing topics that we've faced in Baltimore in a long time. Her recent leadership in the Squeegee Collaborative, where a group of Baltimore leaders and squeegee workers came together to listen to each other and map out a path forward that would be in the best interest of all those involved, has changed the landscape in our city, and is a beautiful reminder of the importance of listening deeply.