While speaking is a fundamental skill, true communication involves much more than just words. It requires active listening, empathy, and understanding. Have you ever felt misunderstood or overlooked in a conversation? This often happens when we only hear what we expect to hear, rather than the intended message. We explored the barriers that hinder effective communication and learn how to listen not just with our ears, but also with our eyes. Together, let's discover what gets in the way of clear communication and how we can improve our skills to connect more deeply with others.

Viki Johnston is British, a Master Practitioner of NLP (Neuro-Linguistic Programming), DiSC certified, and Certified in Applied Improvisation. She currently lives in Irvine, Southern California with her Husband and Daughter, she is a self-confessed lifelong learner with a passion for helping others experience light bulb moments and achieve their own goals. Helping people in Business experience the Light Bulb Moments.

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